Shipping

njsgqw Shipping Policy
Thank you for choosing njsgqw, a brand specializing in high-end plush toys. 💛
We understand that every order is more than just a doll; it carries a lot of emotion and anticipation. To ensure you receive your product safely and on time, we have established the following shipping policies.

Shipping

Orders < $69.99: Flat-rate shipping fee of $6.89

Orders ≥ $69.99: Free shipping

Shipping Time
Destination Estimated Delivery Time
International Shipping Time: 12-20 business days

⚠️ Note: Shipping may be delayed due to the following reasons:

Customs Clearance
Logistics Disruptions
Remote/Rural Areas
Order Processing
Standard Processing: Ships within 1-3 business days (excluding weekends/holidays).
Restocking Delays: If restocking is required, processing time will increase by 3-5 days—we will provide updates via email.

Track Your Glow Journey

After Shipment:

Please check your inbox for the tracking number.

Monitor Delivery in Real Time:
🔗 Click here to track: https://www.17track.net/

Taxes and Duties
International Customers:
Import taxes and duties (if imposed by your country/region) are your responsibility.
Checkout Transparency: Estimated costs based on your destination will be displayed at the time of purchase.
Important Notes

📦 Packaging Instructions
We adhere to the principle of "Packaging Every Item with Care." All plush toys undergo the following procedures before leaving the factory:
✅ Dust-proof, pressure-proof, and moisture-proof treatment
✅ Individually sealed packaging using environmentally friendly materials
✅ Gift orders can include a gift card and box (please specify when placing the order)

🔒 Safety and Compliance
Product safety is our top priority and commitment.
All plush toys comply with the US ASTM F963 and EU EN71 toy safety standards.

Using eco-friendly, skin-friendly fabrics, they are non-toxic and suitable for children and adults of all ages.

Need help? ✉️ Email: support@njsgqw.com
(We'll respond within 24 hours on weekdays)